Reputation management for dental practices, minus the agency
When someone searches "dentist near me", they compare you against two or three rivaldental practices - and the rating decides who gets the call. Most owners find out about a bad review weeks late, from a customer. TheirMove is reputation monitoring for your dental practice: a daily automated watch on your Google rating and reviews, with an alert the day something slips and a recommended action for each change.
What reputation monitoring covers for a dental practice
- Your Google rating and review count, checked every day via Google's official API
- An instant alert the day your rating drops - with what to do about it
- Every local competitor's rating and review trend, so you know where you stand
- A weekly plain-English digest: your reputation moves and theirs, side by side
Recommended action: Find the review that caused it and respond publicly today, then ask two recent happy customers to post - burying a bad review fast beats a perfect reply.
Why competitor context is the missing half
A 4.6 rating means different things next to three 4.2 rivals than next to a 4.9. Reputation management agencies and review-generation platforms look at your reviews in isolation; TheirMove starts from your location, finds the dental practices you actually compete with on Google Maps, and tracks their reputation alongside yours. When a rival's rating slides, that's a sales window. When yours slips below the pack, that's the fire to put out first.
Monitoring vs. agencies vs. review software
Review-generation platforms charge several hundred dollars a month to help you collect reviews. Agencies charge a retainer to manage responses for you. Both have their place - but neither tells you what changed today, and neither watches your competitors. TheirMove is the cheap, watchful layer underneath: daily monitoring, instant alerts, competitive benchmarks. Most owners act on an alert in ten minutes a week.
Paste your website - see your rating vs. your competitors in 2 minutes
Frequently asked questions
Yes - the monitoring half, which is the half most dental practices are missing. We watch your Google rating and review count daily, alert you the day your rating drops, and benchmark you against the rival dental practices on your map. We don't write responses or run review-collection campaigns for you; every alert comes with a recommended action so you can handle it in minutes.
We don't do review removal or suppression - nobody legitimately can, and services that promise it usually violate Google's policies. What monitoring does is stop the slide early: you find out about a bad review the day it lands (not weeks later from a customer), respond while it's fresh, and see whether your rating still beats the competitors customers compare you against.
No. Review-generation platforms and agencies do that, at several hundred dollars a month. TheirMove is the watchful layer: daily monitoring of your rating, your review count, and every competitor's - with an alert and a recommended action when something changes. Most owners can act on an alert in ten minutes.
An agency manages your reviews for you on a retainer. TheirMove gives you the two things an agency can't: speed (a daily automated check beats a weekly account review) and competitive context - your 4.6 means something different next to three 4.2 rivals than next to a 4.9. Many customers use us alongside an agency; most find monitoring plus ten minutes a week is enough.
Reputation is one of the things we watch. See everything TheirMove monitors for dental practices - pricing moves, promotions, hours, and more.